What do I do when the machine is unresponsive on login?
Select "Options", then "Disconnect and log off". The machine will be deleted, and you will receive a new one on your next login.
Alternatively, you can select the machine in the client, then go to the menu bar and choose "Connection", followed by "Restart Desktop" or "Reset".
What do I do when the screen is black and the Horizon client freezes?
If you connect to a VDI desktop and get a black screen followed by the Horizon client freezing, changing some settings may help. Note that this problem only occurs when using the client and not the browser.
Open the Omnissa Horizon Client and click on Settings.
Go to Horizon Blast and make sure that everything except Allow BlastCodec Encoding is turned off.
